Effective Date: 5th July 2025
Welcome to FixMyHosting.com. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
Services Offered
We offer a range of technical hosting support services, including but not limited to:
- DNS & domain pointing assistance
- SSL certificate installation and troubleshooting
- Professional email account setup and issue resolution
- Hosting control panel support (cPanel, Plesk, DirectAdmin, etc.)
- Website migration between servers or hosting providers
- WordPress optimization, security hardening, and maintenance
- Operating system and software updates for servers
- Server security configuration and firewall setup
- Database optimization and repair
- Malware removal and website cleanup
- Cloud hosting consultation and instance setup guidance
- Advanced hosting environment troubleshooting and debugging
- Custom server and website management solutions
We do not sell or provide web hosting plans or infrastructure directly.
User Responsibilities
By using our services, you agree to:
- Provide accurate, current, and complete information when placing service requests.
- Ensure you have the authority and necessary access credentials for the services you request.
- Maintain confidentiality of your account details and credentials.
Payment Terms
- All service fees are displayed on our website or communicated clearly prior to service initiation.
- Payments must be made in full before service delivery.
- By proceeding with a transaction, you authorize us (or our payment partners) to charge the agreed amount.
Refund & Cancellation Policy
- Refund requests made within 24 hours of service completion will be considered on a case-by-case basis.
- No refunds are offered for completed services such as SSL installations, troubleshooting, or website migrations.
- Incomplete or undelivered services may qualify for partial refunds at our discretion.
Limitation of Liability
We strive to deliver reliable and effective services but do not guarantee uninterrupted or error-free outcomes.
FixMyHosting.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Changes to Terms
We may amend these terms at any time. Continued use of our services after such changes indicates your acceptance of the updated terms.
Contact Information
- General Support: support@fixmyhosting.com
- Abuse Reports: abuse@fixmyhosting.in